Terms & Conditions

TERMS & CONDITIONS


GENERAL

  1. All students must have a unique online account associated with a unique email address. Friends and family members may not share the same account.
  2. Every effort is made to hold class on time. The schedule is subject to change without prior notice. Please check the online schedule for the most up-to-date schedule.
  3. Please arrive at least ten minutes before class.
  4. Please check in at reception before each class.
  5. Santosha Yoga reserves the right to refuse entry.
  6. Santosha Yoga is not responsible for the safekeeping of your personal belongings.
  7. For safety reasons, no one 5 or more minutes late for class is permitted entry and leaving class early is strongly discouraged.
  8. All purchases of services and products are final.  Exchange only if there is a problem to unopened/unused items.  No refunds or credits are provided.
  9. Classes and workshops may be physically strenuous, and you voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death.
  10. You will follow all instructions given to you by Santosha Yoga teachers and you acknowledge that any failure to do so will be at your own risk and may cause injury.
  11. In attending classes, workshops or events at Santosha Yoga, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Santosha Yoga or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
  12. It is the responsibility of the student to notify teachers of any previous injury, illness, pregnancy, or any conditions that may impact their practice.
  13. Payment must be made upon booking.  No students will be permitted to sign-up for a class, workshop, or event as unpaid unless it is a free or donation-based class.  Unpaid classes or workshop payments will be back charged.
  14. Payment forms accepted are cash, all charge cards and SpaFinder gift cards are accepted.
  15. Terms, Conditions, and Fees are subject to change without prior notification.

CANCELLATIONS & BOOKING ETIQUETTE

  1. Class cancellations must be made 3 hours prior to the start of a reserved class.  This will give us enough time to notify our waiting list.  If you do not attend or cancel within 3 hours of start time, you will be fully charged for the class.
  2. Cancellations must be made through our online reservation system or smartphone MindBody app for Apple or Android devices.  Cancellations will also be accepted via phone.
  3. Classes, workshops, events, massages and trainings are non-refundable.
  4. Credits will not be provided for enrollments canceled by student.

YOGA AND MEDITATION

  1. Gear to bring mat, towel, and water bottle.  Optional: blocks, bolsters, straps and blankets
  2. No shoes in the practice room, socks are currently required in the building for sanitary reasons.
  3. Please review Prepartions  page for current policies and guidelines post COVID-19.

MASSAGES

  1. All purchases are non-refundable and non-transferable
  2. Must pre-register & pre-pay
  3. Register online reservation system or smartphone MindBody app for Apple or Android devices.   Massage Therapists may schedule other times if available by texting or calling them directly.

CLASS PACKAGES AND WORKSHOPS

  1. All purchases are non-refundable and non-transferable
  2. Limited and Unlimited class packages yoga classes only.
  3. All limited class packages do not expire and can be extended indefinitely.  Limited Class packages maybe shared within a household.
  4. Unlimited packages cannot be shared or put on “hold” or “extended.”
  5. Workshops are paid for separately and are not included in any packages.
  6. College Students (with current ID), Seniors (60 and up) and Military (Active Duty, Guard/Reserve, Retirees and dependents with a valid ID card) 10% discount on all class packages (single drop-in not included), cannot be combined with other discounts and does not included retail items.  Cannot be applied online, please call for us to apply the discount.

GIFT CARDS

  1. Gift cards can be redeemed for classes, workshops, events, massages, and/or retail purchases
  2. Gift cards can be purchased and sent electronically through our online store or in-studio.
  3. Gift cards are non-refundable and cannot be redeemable for cash.

$10 FOR 10 DAYS PROMOTION

  1. Valid for new students only.  One purchase per student.
  2. Defined as 10 calendar days from the first registered class date (inclusive).  For example, a $10 for 10 days package started on 1/1 would expire on 1/10.
  3. New students are defined as individuals who have never previously attend classes at Santosha Yoga’s studio.
  4. Valid for yoga classes only.
  5. All promotions are non-transferable and non-returnable.